SportsNow Support Center

By default, the described problem is due to the fact that the language is not set the same in the web account and in the app. One solution is for the member...

By default, the reason is that the pass system is deactivated. So make sure that the pass and billing system is not deactivated: Click in the admin area o...

Having problems playing your videos? Below you will find some suggested solutions to fix the most common playback problems. Problem: Video stutters ...

We have listed the most common reasons for this below. Please check the following: The format of the data entered must be exactly as in the example. Pay s...

By default, the problem is due to emails ending up in the spam folder instead of the inbox, or the member has disabled email notifications in their account....

By default, this is because the member has booked another lesson and can therefore be found in another participant list. It is therefore recommended searchi...

By default the reason is that your member has registered with two different email addresses at SportsNow and does not log in with the same email address tha...

By default, the problem is due to two people using the same email address and therefore the same account on SportNow. This means that one person changes the...

By default, members of one studio can buy a pass and book lessons at other studios that use SportsNow. The member can use their existing SportsNow account. ...

To receive push messages the SportsNow app must be installed, the member must be logged in and push messages must be allowed. If the member does not receive...