All around passes and bookings
This article explains basic terms to help you manage your studio on your own. Pass: A pass is, for example, a 10-ticket card, a single entry or an annual ...
Wed, 1 Nov, 2023 at 9:18 AM
By default, the reason is that the classes concerned were not selected when the company holidays were entered and therefore not cancelled. That's why bo...
Sun, 5 Feb, 2023 at 10:12 AM
By default, the reason lies in the categories or that the class is fully booked. So make sure that: The affected class and pass are in the same category. ...
Sun, 5 Feb, 2023 at 10:14 AM
By default, the pass is purchased directly when you book a class. This ensures that the validity period of the pass starts with the first lesson of the clas...
Mon, 18 Dec, 2023 at 1:54 PM
By default, the problem described is due to the pass settings and the company holidays entered, which have extended the validity period of the passes. The f...
Mon, 2 Jan, 2023 at 9:04 PM
By default, the reason is in the pass or special settings. So make sure that: The pass and billing system is activated: In the admin area click on «Set ...
Sun, 5 Feb, 2023 at 10:22 AM
By default, we recommend working with a check-in system. When checking in on site, a credit can be deducted directly. Various settings are available for che...
Sun, 5 Feb, 2023 at 10:25 AM
To rebook a registration or an appointment, the existing booking must first be cancelled: Manage participant lists and bookings Then the desired new lesson...
Sun, 5 Feb, 2023 at 10:28 AM
By default, classes can only be booked within the validity period of the pass. The only reason why bookings outside the pass period can exist, e.g. before t...
Sun, 5 Feb, 2023 at 10:30 AM
By default, when a pass is purchased, an open invoice with the predefined payment period is created, which can be paid in cash or by invoice/bank transfer. ...
Sun, 5 Feb, 2023 at 10:32 AM