SportsNow Support Center

Often the problem is that the member is entered twice in the customer master and the bookings are therefore searched for in the wrong customer profile. The ...

If a member already has a SportsNow account and is not visible in your customer base i.e. in the admin area under «My customers», then by default it is beca...

By default, an e-mail address can only be used once as a login to SportsNow, i.e. it is not possible to assign the same e-mail address to several people. So...

By default, the link to the livestream is activated 30 minutes before the beginning of the class. Registered participants automatically receive a message wi...

The described error message occurs when an administrator tries to create a new login for a customer who is a member of a studio team, i.e. also an administr...

By default, if a member cannot log in, it is either because the password entered is incorrect or because the e-mail address entered is not registered. The f...

By default, your customers can change their personal information and transfer it to your studio during booking. For example, changes of address or phone num...

If the e-mail address of members cannot be changed, this is by default because the desired e-mail address is already in use with a member. You can merge dup...