Who can use this feature?

  • Administrators and instructors + back office
  • Premium BASIC / Add-On «Messaging function»

For optimal communication, SportsNow lets you quickly and easily send messages to selected members or groups of members. A push message reaches your members directly on their smartphones and remains visible for 24 hours in the «Home» section of the SportsNow app.


Good to know 

  • The push messages are sent automatically to all members who use the SportsNow app. This means that you do not need to set up anything with regard to the push messages. 
  • If a member is still not receiving push notifications, please check the points in the following instructions: Why does a member not receive push messages?


Step-by-step instructions

Send message

On the web

  • Click in the admin area on «Messages».
  • You are now in the menu where you can create and send a message.
  • Recipient: You have different possibilities, who should be the receiver.
    For example, you can only send a message to members who have an active pass. You can also send a message to a member group or to the participants of a selected lesson: Member groups explained
  • Message: Enter your text here (max. 255 characters).
  • Click on «Send Message» to send the message. It may take a few minutes for the message to be sent and received.
  • After the message has been sent successfully, you will receive a message confirming this.


In the app

  • Press on «Admin» - «Messages».
  • You are now in the menu where you can create and send a message.
  • Recipient: You have different possibilities, who should be the receiver.
    For example, you can only send a message to members who have an active pass. You can also send a message to a member group or to the participants of a selected lesson: Member groups explained
  • Message: Enter your text here (max. 255 characters).
  • Press «Send Message» to send the message. It may take a few minutes for the message to be sent and received. 
  • A message confirms the successful sending.


View sent messages

On the web

  • Click in the admin area on «Messages».
  • Click on the tab «Sent messages».
  • You will now see all sent messages.