Who can use this feature?

  • Administrators 
  • FREE

SportsNow offers you the possibility to quickly and easily restore deleted passes. You can restore both studio passes and passes of individual members.


Good to know: 

  • If you want to restore a deleted pass of a member, all bookings made with this pass and the corresponding invoice will also be restored.
  • Passes sold to members remain valid until the expiration date and can be used for bookings even if the pass is deleted in the studio settings. The pass cannot be re-purchased.


Step-by-step instructions

Restore Studio pass

On the web

  • Click in the admin area on «Set up my Studio» - «My passes».
  • To restore a deleted pass, select the relevant pass under «Deleted passes». 
  • Click on «Action» - «Restore pass».


Restore member pass

On the web

  • Click in the admin area on «My customers».
  • Click on the desired member «View customer details».
  • Scroll down and click on «passes».
  • The deleted passes are displayed below the «past passes» as «deleted passes». 
  • Click on «Restore pass» for the pass you want to restore.