Who can use this feature?
- Administrators and instructors + Back office
- Premium BASIC / Add-On «Efficient member management»
In SportsNow you can make general and individual changes to members. This allows you to keep your membership data up to date. In the «My customers» section, you will find functions for managing multiple members. In the details of a specific member, all changes made only affect this member. Below are all the ways in which a single or multiple members can be edited and managed.
Step-by-step instructions
Customer base
On the web
- Click in the admin area on «My customers».
- Here, all your customers are listed and you can see how your customer base is composed.
How to search for a specific member can be found here: Search members
In the app
- Press «Admin».
- To access all your members, press «My customers».
Functions Customer base
- Create membes
- Import members
- Member groups
- Merge duplicate members
- Coupons and member discounts
- Birthdays
- Show all passes
Customer details
On the web
- Clicking on «View customer details» will take you to the specific information of the selected member.
- You have several options to edit the member.
In the app
- Press «Admin» - «My customers».
- Search for the desired member and press on it.
- You will now see all the information about the selected member and have several options to edit the member.
Functions Customer details
- Edit personal information
- Member contract received
- Buy pass
- Book class
- Assign customer discount
- Upload file
- Assign videos
- Filll out health questionnaire
- Create new login
- Assign badge
- Edit customer credit
- Deactivate member
- Delete Member
- Add / delete Covid certificate
How it works